The staff of The Istana is trained at the luxury hotel level. The group is comprised of a live-in villa manager, an assistant manager, two chefs, three butlers, maids and housekeeping staff, a chauffer and around-the-clock security. All are devoted to facilitating intimate service and to ensure every stay at The Istana is most memorable and enjoyable.

Full time manager

The villa manager of The Istana, along with the assistant manager, is responsible for the overall operation of The Istana including staffing, special requests and ensuring guest satisfaction. Guests can reach the manager 24 hours a day.

Food & Beverage Staff

The chefs at The Istana have developed a wonderful in-house menu with gourmet food standard. The chefs are happy to accommodate any special requests or dietary needs. Dinner parties and events can be catered to.
The Istana Food Menu
The Istana Beverage Menu

Housekeeping Staff

Three butlers and several housekeepers are in charge of maintaining the 5-star standard of cleanliness and tidiness at The Istana. The team is also helping the chefs in food preparations and servings.

Security Staff

The Istana is safe and secure 24 hours a day. Rotating shifts of six security staff work at the security post by the front gate. There will always be a senior staff member on duty 24 hours a day.